6[1]JIAWEI H, MICHELINE K. Data mining: Concepts and techniques[Z]. Morgan Kaufmann Publishers, Inc.
7[2]HIGGINS R C. Analysis for financial management[Z]. Irwin/McGraw-Hill, 1997.
8[3]GABRIEL F, MARTIN Z. What's so special about insurance anyway[J]. DM Review, 2003.8.
9[4]MATFISON R. Data warehousing and data mining for telecommunications [J]. Artech house,1997.
10[5]The World Wide Web Consortium (W3C). Extensible Markup Language (XML) 1.0 (Second Edition)[EB/OL]. http://www.w3.org/TR/2000/REC-xml-20001006, 2003.