基于风险管理视角的信任与知识分享决策的关系研究

Relationship Between Trust and Knowledge Sharing Decision Making from the Perspective of Risk Management

知识分享是一类风险决策行为,信任具有重要的风险管理功能.文章基于企业内知识分享决策的风险特征,提出了管理知识分享风险的信任结构模型,并通过经验数据,实证检验了不同信任维度间的关系及其对知识分享决策的影响.结果表明,制度信任是认知信任和情感信任发展的基础,而对知识分享决策的直接影响主要来自情感信任.

Knowledge sharing is a kind of risky decision making behavior, and trust has an important function of risk management. Through analysis on the characteristics of the risk of knowledge sharing decision, here it proposes a trust structure model for risk management in knowledge sharing decision making. Based on survey data, it examines the rela- tionships between different dimensions of trust, as well as their impacts on knowledge sharing decision making. The conclusion shows that institution-based trust is the basis of the development of cognition-based trust and affection-based trust, and the affection-based trust among people has a direct effect on knowledge sharing decision making.