摘要
谈判是解决冲突最常用、也是最具建设性的方法。权力和情绪在谈判过程中相互影响,情绪作为谈判中的一种信息功能,其内外部效应影响谈判结果。而谈判研究者在探寻情绪对谈判结果的影响时,应包括一个谈判者相对权力的因素,对提高谈判质量更具有理论和现实的重要意义。
Negotiation is the best common and constructive way to resolve conflict.Power and emotion affect mutually in the process of negotiation,and emotion serves an informational function in negotiation,intrapersonal and interpersonal effects of emotion affect the result of negotiation.When the researcher of negotiation investigates the emotion effects on result of negotiation he should include a factor of relative power of negotiator,that can be more theoretical and realistic meaning for enhancing the quality of negotiation.
出处
《大众科技》
2012年第4期248-249,共2页
Popular Science & Technology
关键词
谈判
权力
情绪
negotiation
power
emotion