4Steyn M,Borcherds R,van-der-Merwe N.The use of a rating instrument to teach and assess communication skills of health-care workers in a clinic in the Western Cape.Curationis,1999,22(2):32-40.
5Arthur D.Assessing nursing students' basic communication and interviewing skills:the development and testing of a rating scale.J Adv Nurs,1999,29(3):658-665.
6Humphris GM,Kaney S.Assessing the development of communication skills in undergraduate medical students.Medi Educ,2001,35:225-231.
7Kendrick T,Freeling P.A communication skills course for preclinical students:evaluation of general practice based teaching using group methods.Medi Educ,1993,27:211-217.
8Margaret Berman,Branko Cesnik,Merilyn Liddell.Random comparison of 'virtual patient' models in the context of teaching clinical communication skills.Medi Educ,2001,35:824-832.
9Peter Kinderman,Gerry Humphris.Clinical communication skills teaching:the role of cognitive schemata.Medi Educ,1995,29:436-442.
