摘要
排队经济学是从经济学的角度出发,研究顾客在排队系统中的策略行为。对排队经济学进行研究,不仅对顾客而且对管理者,都具有很强的现实指导意义。本文对排队经济学的研究背景、发展现状及意义等做了详细全面的介绍,为进一步研究排队经济学,拓宽顾客策略分析的研究领域打下了基础。
The economics of queues is to explore the strategic behavior of customers in queueing system from the economical perspective. The research has a very strong practical significance not only for customers but also for managers. This paper presented detailed description of the research background, current status, significance and so on, which laid the foundation for the further research.
出处
《科技视界》
2012年第9期53-53,22,共2页
Science & Technology Vision
关键词
排队
休假排队
顾客策略
Queue
Vacation queue
Customer strategy