摘要
精细化管理对改善医患关系,构建和谐工作氛围意义重大。该文从完善规章制度、强化管理理念、强化细节管理3个方面对精细化管理的具体实施进行阐述,旨在提高医疗水平、改善服务质量、提升服务能力。
Delicacy Management is of great significance to the improvement of doctor-patient relationship,and to the creation of a harmonious working environment.The paper expounds the implementation of delicacy management from the aspects of improvement of rules and regulations,intensifying the management conception,and strengthening the management of details with the aims of upgrading medical service,improving service quality,enhancing service capacity.
出处
《江苏卫生事业管理》
2012年第2期42-43,共2页
Jiangsu Health System Management
关键词
管理
精细化
医院
management delicacy hospitals
