高科技中小企业不同层级管理者管理技能结构及影响因素分析

The Structure of Managers' Management Skills at Different Levels in High-tech SMEs and Analysis of Related Factors

借鉴Katz的理论,验证不同层级管理者管理技能的结构比重和影响管理技能的人口统计变量。采用问卷调查法获得研究所需的数据,在此基础上进行统计分析。研究发现:不管是在基层、中层还是高层管理者中,技术技能所占的比重均是最大的,其次是人际技能;管理者的技术、人际和概念技能会随着管理层级的上升而提高;不同的年龄、性别、管理经验和教育在管理技能中存在显著差异。

Katz suggested that effective administration rests on three basic developable skills, technical skill, human skill and conceptual skill. Different management levels require different management skills. This article based on Katz＇s theory to verify the structure of the skill and related factors in the context of Chinese. Through the questionnaires to acquire the data of the managers, then make statistic analysis to further validate the factors affecting managerial skills. The results show that for low-level, mid-level, and high-level managers in high-tech SMEs, technical skill accounts for the largest proportion, followed by human skill; managers＂ technology, human and conceptual skills get enhanced as the increase of management level; different age, gender, management experience and education level have significant effect on management skills.