人文关怀及健康教育在神经外科中的应用

Application of Humanistic Concern and Health Education in Neurosurgery

目的对人文关怀及健康教育在神经外科中的应用及效果进行调查和分析。方法以调查问卷方式对本院2010年6月～2011年10月期间神经外科120例患者人文关怀及健康教育效果进行评价。结果患者满意率较高的项目为每日清单执行情况(92.5%),饮食及休息指导(89.17%),主动了解病情(86.67%),医师诊疗服务态度(85.83%);患者满意率较低的项目为对病情解释(47.5%)及用药和检查征求意见(58.33%)。调查结果表明本院神经外科人文关怀及健康教育效果较为理想。结论人文关怀和健康教育有助于提高医疗服务质量,减少护患纠纷。

Objective： Investigate the application and effect of humanistic concern and health education in Neurosurgery. Method：Questionnaires about the humanistic concern and health education were used in 120 patients admitted in hospital from June,2010 to October, 2011. Results：The higher patient satisfaction rate project was the daily list on the implementation （92.5% ）, diet and rest guidance （89.17%）, active knowing the disease condition （86.67%）, doctors＇diagnosis and treatment attitudes （85.83%） ; The lower patient satisfaction rate project was the explanation of disease （ 47.5% ） , consultation in drug use and checking （ 58.33% ）. Survey results showed that humanistic care and health education in neurosurgery were ideal. Conclusion： Humanistic care and health education helps to improve the medical service quality, reduce the medical dispute.