摘要
针对现有基于SCOR模型、平衡记分卡等建立的供应链绩效评价理论存在数据收集困难,获取的评价信息重复,无法表现出供应链特征等局限。在现有理论基础上,结合实践经验,创建以客户导向的供应链绩效评价方法,从质量、服务、技术、价格四个维度建立评价体系和评价指标,并提出对指标权重设置的思路。
The existing supply chain performance evaluation theories as SCOR Model,Balance Score Card exist some limitations in data collection,evaluation information collection and manifesting supply chain characteristics.Based on the current supply chain performance evaluation researches and practical experience,we have designed a customer-oriented supply chain performance evaluation method,which include some evaluation indicators of quality,service,technology and price,and assigned weight of indicators by AHP.
出处
《工业工程与管理》
CSSCI
北大核心
2012年第2期62-67,共6页
Industrial Engineering and Management
基金
国家自然科学基金重点项目(70932004)
上海生产力学会青年学者研究项目
关键词
客户导向
供应链
绩效评价
customer-oriented
supply chain
performance evaluation
