应用Delphi法建立术前访视模式的效果评价

Evaluation of application effect of Delphi method to establish the preoperative visit mode

目的探讨应用Delphi法建立的术前访视模式的应用效果。方法采用Delphi法建立术前访视标准化程序，比较采用术前访视标准化程序前后的患者平均住院时间、住院费用及患者满意度。结果采用经Delphi法建立的术前访视模式后，同类型手术患者的住院时间、治疗费用及患者满意度均较未使用前有明显改善。结论Delphi法用于建立医院术前访视标准化程序，具有针对性强、代表性强、权威程度高的优点，充分利用了优秀的医疗经验，为患者提供均一、稳定的术前准备工作，为患者获得更好的医疗服务打下了基础，值得临床推广应用。

Objective To investigate the application effect of Delphi method to establish the preop- erative visit mode. Methods Taking the Delphi method to establish the standardized procedures of pre- operative visit. The average length of stay, hospital costs and satisfaction degree of patients before and after application of standardized procedures of preoperative visit were compared. Results The study showed that after taking the Delphi method to establish the preoperative visit mode, the patients＇ hospital stay for the same type of surgery, treatment costs and satisfaction degree of patients improved significantly than those before. The differences before and after treatment were significant. Conclusions Using Delphi method to establish a standardized procedures of preoperative visit has the advantage of strong target, strong representation, high degree of authority. It takes advantage of the excellent medical care experience and provides uniform and stable preoperative preparation work. It lays a foundation for patients to get better medical care and is worthy of clinical application.