Agent情感劝说模型及其在高校图书采购中的应用

Persuasion Model Based on Agent and Its Application in the University Library Purchase

文章在对Agent情感分类已有研究的基础上，将Agent在劝说中的情感分为正面情感、负面情感和中性情感三类，在建立相应的形式化模型后对正面情感变化程度进行量化计算，应用于高校图书采购中并给出相应的评价。该模型应用于高校图书采购中可使其更加科学化和理性化，使采访人员更能作出有效的采购决策，真正实现图书馆的效益原则，即以最低的成本为最多的读者提供最好的服务。

In this paper, based on existing research, the Agents in the emotional persuasion are classified positive emotions, negative emotions and neutral emotions. After constructing the appropriate formal model, we calculate quantitatively the degree of change for positive emotions, use it in the University Library book purchase and give the corresponding evaluation. Contrast with others, the model makes book purchasing more scientific and rational, so that interviewers can make effective purchasing decisions and achieve the real benefits of library principles, which is the lowest cost for the most readers to provide the best service.