论中国—东盟博览会志愿者跨文化交际障碍成因

On Cross Cultural Communication Obstacles of Volunteers in ASEAN Expo

语言障碍和心理障碍两方面在中国—东盟博览会志愿者跨文化交际中普遍存在。语言障碍成因包括语言知识不足和语用失误等,心理障碍成因包括陌生人心理、文化定型、民族中心主义和普遍假设等。

The cross - cultural communication obstacles and psychological obstacles are common among the volunteers in ASEAN Expo. The causes of linguistic obstacles involve a lack of linguistic knowledge and pragmatic lapses; the causes of psychological obstacles cover the psychology of strangers, cultural stereotypes, ethnocentrism, general hypothesis, etc.