摘要
信息服务中心为广大患者搭建了良好的医患沟通平台,方便了群众就医,及时听取群众的意见、建议,及时改正错误和完善医院的各项规章制度,确保病人满意度不断提高,提升了服务品质,提高了工作效率。
Information service center, as a good communication platform for doctors and patients, provided much convenience for people＇ s access to health service, could collect patients＇ opinions and advice timely, and thus could correct some mistakes, improve the rules and regulations of hospitals and make sure that patients is more satisfied. As a result, the service quality was improved and the work efficiency increased.
出处
《医院管理论坛》
2012年第6期24-25,共2页
Hospital Management Forum
关键词
信息服务中心
优质服务
Information service center
High-quality service
