5Amblee N,Bui T.Harnessing the influence of social proof in online shopping:the effect of electronic word of mouth on sales of digital microproducts[J].International Journal of Electronic Commerce,2011,16 (2):91-113.
6Caverlee J,Liu L,Webb S.The social trust framework for trusted social information management:architecture and algorithms[J].Information Sciences,2010,180 (1):95-112.
7Man C,Chuan L,Choon S.Credibility of electronic word-of-mouth:informational and normative determinants of on-line consumer recommendations[J].International Journal of Electronic Commerce,2009,13 (4):9-38.
8Culnan M J,McHugh P J,Zubillaga J I.How large U.S.companies can use Twitter and other social media to gain business value[J].MIS Quarterly Executive,2010,9(4):243-259.