摘要
通过从工作场所无礼行为的维度结构、影响因素、影响效果及演变过程等方面,对国内外工作场所无礼行为研究进行了系统述评,并对其未来研究方向进行了展望。
Workplace behavior is a frontier theme for researchers in deviant behavior research field. It was defined as low-intensity deviant behavior with ambiguous intent to harm the target, in violation of workplace norms for mutual respect. The study has reviewed workplace incivility from the perspectives of dimension, antecedents, outcomes and evolvement progresses. It finally puts forward future research directions in this regard.
出处
《管理学报》
CSSCI
北大核心
2012年第7期1092-1097,共6页
Chinese Journal of Management
基金
国家自然科学基金资助重点项目(70732002)
教育部人文社会科学基金资助青年项目(09YJC630115
11YJC630125)
湖南省自然科学基金资助项目(11JJ3094)
关键词
工作场所无礼行为
偏差行为
螺旋模式
渗透模式
workplace incivility
deviant behavior
spiraling pattern
cascading pattern
