摘要
为了全面提升图书馆的服务水平和创新能力,必须改进和加强基础业务工作,与读者形成良性互动。同时,本文提出了重视员工作用和提高干部素质对服务创新的重要性。
In order to improve the library＇s service level and the innovation ability, and it is necessary to improve and strengthen the basic business, and the benign interaction between readers. At the same time, this paper puts forward the importance of staff role and improving the cadre ＇s quality is very important to service innovation.
关键词
读者服务
创新
图书馆
Reader Service, Innovating, National Library
