社区医护人员工作满意度与职业紧张的关系

Relationship Between Job Satisfaction and Occupational Stress Among Community Medical Workers

目的了解社区医护人员工作满意度状况并探讨其与职业紧张的关系,从而采取有效措施以提高社区医护人员的工作满意度。方法采用横断面调查方法,于2009年12月-2010年2月,随机抽取辽宁省30所社区卫生服务中心(站)的1 500名医护人员为对象进行自填式问卷调查。采用明尼苏达满意度问卷(MSQ)测量工作满意度,工作内容问卷(JCQ)和付出-回报失衡问卷(ERI-Q)测量职业紧张。应用分层回归分析社区医护人员工作满意度与职业紧张的关系。结果辽宁省社区医护人员的工作满意度平均得分为67.87。社会支持(β=0.35)、工作自主(β=0.27)、付出回报比值(β=-0.11)与工作满意度密切相关。结论应加强对社区医护人员工作满意度的关注,采取合理的保护措施以降低社区医护人员的职业紧张,提高其工作满意度。

Objective To evaluate the job satisfaction level of community medical workers and explore the relationship between job satisfaction and occupational stress so as to find an effective way to improve job satisfaction of community medical workers. Methods A cross - sectional questionnaire-based survey was conducted from December 2009 to February 2010. The study population comprised 1,500 community medical workers from 30 community health service centers in Liaoning Province. Job satisfaction was measured with Minnesota Satisfaction Questionnaire （MSQ）, occupational stress was measured with Job Content Questionnaire （JCQ） and Effort- Reward Imbalance Questionnaire （ERI）. Hierarchical regression analysis was performed to explore the relationship between job satisfaction and occupational stress. Results The average score of job satisfaction of the community medical workers was 67.87. Social support （13= 0.35）, decision latitude （β= 0.27） and effort/reward ratio （β= - 0.11） were significantly associated with job satisfaction. Conclusion It is necessary to pay more attention to job satisfaction of community medical workers and take reasonable precautions so as to decrease their occupational stress and improve their job satisfaction.