优质服务模式在流产患者中的应用及其效果

Application of Post-abortion-care model and Its Effects

目的观察流产后优质服务(post-abortion care,PAC)在流产患者中的应用及其效果。方法方便性抽样选择2009年3月至2010年3月在武装警察部队总医院因妊娠行人工流产患者600例,按随机数字表法将其分为实验组和对照组各300例,实验组患者实施PAC模式,对照组按常规护理。比较两组患者避孕知识的掌握程度、对护理工作的满意度及重复流产的情况。结果实验组对避孕生殖健康知识的掌握情况、对护理工作的满意度均优于对照组﹙P<0.05﹚,其1年内重复流产率明显低于对照组(P<0.05)。结论流产后优质服务可以提高患者对避孕知识的掌握程度和对护理工作的满意度,有效降低重复流产率。

Objective To observe the application effect of post-abortion care（PAC） on abortion patients. Methods From March 2009 to March 2010,600 cases of abortion patients were randomly divided into experimental group and control group with 300 cases in each group. The experimental group implemented the PAC,and the control group received the routine guidance. Comparisons were conducted on the contraceptive knowledge level, satisfaction to the nursing work and repeat abortion cases of the two groups. Results The experimental group showed superior contraception and reproductive health knowledge and the satisfaction to the nursing work to those of the control group（P〈0.05） and the repeated abortion rate within a year in the experimental group was lower than that in the control group（P〈0.05）. Conclusion The implementation of PAC can improve the patients＇ contraceptive knowledge level and the satisfaction to the nursing work and effectively reduce the repeated abortion rate.