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门诊开展优质护理服务的体会 被引量:4

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摘要 优质护理服务是一种超越竞争对手的内在能力,在各医院之间存在差异性、内在稳定性、不可复制性.我院门诊部在开展优质护理服务的工作方法总结如下.
出处 《中国医药指南》 2012年第19期354-354,共1页 Guide of China Medicine
关键词 门诊 护理服务
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