防错技术在城市轨道交通运营管理中的应用

Error Proofing Technology Applied to Urban Rail Transit Operation Management

城市轨道交通的系统构成和运营组织结构的特点包括专业多、覆盖面广、联动性强等,这些特点给保持长期的安全平稳运营带来很大挑战,反思各地城市轨道交通运营的事故案例,发现人为错误是最易出现也是最难控制的。从防错技术的提出、人为错误机理、防错核心思想入手,分析防错技术在城市轨道交通中应用的重要性;依据运营实际需求,提出防错技术应用的原则和推广实施"三阶六步"法,并结合运营实践进行案例分析。

An urban rail transit system and its operation organization structure involve many different disciplines and joint efforts among different work departments in different places. Therefore, maintaining long-term safe and smooth operation constitutes a very big challenge. By reviewing operation accidents in urban rail transit, it has been found that human errors are probably the most common to occur and the most difficult to control. This article introduces the error proof＇nag technology. Starting from human error mechanism and the key idea for error proof＇nag, the author analyzes the importance of applying the error proofing technology to urban rail transit system. In line with the actual operation needs for the proposed error proofing technology, the implementation principles are formulated and a ＂ three-stage and six-step＂ method is proposed, with the operation practice of case studies presented.