图书馆危机管理中的用户角色分析及其应对策略研究

Role of Library Users in Library Crisis Management and Correspondent Strategies

基于对图书馆危机及图书馆危机管理的认识,对图书馆用户在图书馆危机管理中的角色进行分析,强调图书馆用户在图书馆危机管理中的重要地位,认为图书馆用户在图书馆危机管理中有两种角色地位:主动角色地位和被动角色地位。同时,对针对不同用户角色的图书馆危机管理策略进行分析。

Based on the cognition of library crisis and library crisis management, the role of library users in library crisis management is analyzed. Library users are important to library crisis management and play both active roles and passive roles. Meantime, strategies of library crisis management in accordance with the role of library users in library crisis management are analyzed.