摘要
罗氏的经营高招就在于:别人尽力讨好顾客,他则把重心放在公司雇员身上,做到"员工第一"。他认为在市场观念上是"顾客第一",但在经营管理上,则必须做到"员工第一"。
Roche management course is that employee try to please customers,he focuses on employee,achieving 'staff first'.He believes that in the market the idea is'customer first',but in management,it must be'staff first'.
出处
《中关村》
2012年第7期72-73,共2页