消化内科护士护理风险因素分析及防范措施

Analysis of nursing risk factors in digesting internal medicine nurses and preventive measures

目的分析消化内科护理风险因素，寻找有效的防范措施并观察其护理效果。方法分析2009年11月至2010年10月消化内科护理风险因素，探索有效的防范措施，并于2010年11月至2011年10月将其应用于消化内科护理中。比较护理风险应对措施实施前后护理事故的发生率、患者对护理工作的满意度和认可度，以及基础护理质量。结果实施护理风险应对措施前护理事故的发生率为0．98％，实施后下降至0．12％；实施前患者对护理工作的满意度和认可度分别为78％和75％，实施后分别为97％和94％；实施前基础护理质量评分为（93．87±1．26）分，明显低于实施后的（99．68±0．54）分。结论采取有效的护理风险应对措施，可以显著减少护理风险发生率，提高护理服务质量和患者满意度。

Objective To analyze nursing risk factors in digesting internal medicine nurses, looking for effective prevention measures and observe the nursing effect. Methods Nursing risk factors were ana-lyzed from November 2009 to October 2010, and effective preventive measures were explored and applied from November 2010 to October 2011. The incidence rate of nursing accidents, the degree of satisfaction and approval, and basic nursing quality were compared before and after the implementation of nursing risk preventive measures. Results Nursing accident before and after the implementation was 0.98% and 0.12%, the degree of satisfaction and approval before and after the implementation was 78% and 75%, the ba-sic nursing quality score before and after the implementation was （93.87 ±1.26）points,（99.68 ±0.54）points, the results before and after the implementation showed significant difference. Conclusions To adopt effective nursing risk preventive measures can significantly reduce the incidence of nursing risk, improve nursing service quality and satisfaction degree of patients.