摘要
在免费开放背景下,新疆地区图书馆要想提升公共文化建设整体水平,必须更新服务理念,把以顾客需求为前提的、以顾客为导向的服务营销理念贯穿于图书馆工作的各个方面,适时转变传统的信息服务方式和内容,提升新疆公共文化的服务标准,推动新疆地区图书馆事业的发展。
Under the background of free opening, the libraries in Xinjiang Area that want to improve the overall level ofpublic cultural construction must update service concept, implement the service marketing concept of taking the customerdemand as the prerequisite and taking the customer and the orientation in every aspect of library work, make timelytranstormation of the traditional information service mode and content, improve Xinjiang's public cultural servicestandards, and promote the development of the development of library cause of Xinjiang Area.
出处
《科技情报开发与经济》
2012年第15期51-53,共3页
Sci-Tech Information Development & Economy
关键词
图书馆服务
服务转型
内部营销
免费开放
新疆地区
library service
service transformation
internal marketing
free opening
Xinjiang Area