传统图书馆与数字图书馆服务满意度的比较研究

A Comparative Study on Service Satisfaction of Traditional Libraries and Digital Libraries

针对目前高校大学生读者的信息需求状况,从图书馆信息资源布局、信息服务方式以及信息服务态度等多种视角进行调查研究。以高校大学生读者为研究对象,根据高校大学生读者对传统图书馆和数字图书馆各个方面的满意度的调查结果,比较传统图书馆和数字图书馆的服务,就如何提高高校图书馆的服务水平提出改进方向和建议。

For readers＇ information needs in the current university students status, from the layout of the library information resources, information service method, and attitude of diverse perspectives to investigate. University students reader, university students reader satisfaction survey results in all aspects of traditional libraries and digital libraries, traditional libraries and digital library services, on how to improve the service of the university library the level proposed to improve the directions and recommendations.