医院社会责任行为表现体系的确定研究

Study to determine the behavior expression system of hospitals＂ social responsibilities

通过文献研究，初步建立医院社会责任行为表现体系。在此基础上，运用问卷调查法、德尔菲法对其进行修正和完善。共确定包括“向患者提供优质的医疗服务”、“承担突发事件的救援任务”、“完成政府指令任务”等在内的13种医院社会责任行为表现，且所有13种行为表现在第二轮专家咨询中的支持率都超过75％。

By means of literature review, the authors initiated the behavior expression system of hospitals＂ social responsibilities, which is further refined and revised with questionnaires and Delphi method. 13 expressions of such behavior expressions were determined, namely ＂providing quality of care to patients＂, ＂undertaking rescue assignment for emergencies＂, and ＂fulfilling government--assigned tasks＂. All of the 13 expressions were supported by 75% of the experts during the second round of experts consultation.