摘要
针对制造企业服务增强的研究多集中于概念界定、机理分析、特征总结和模式描述方面,具体方式方法和策略研究相对缺乏这一现状,以微观企业运作为研究对象,物联网作为平台,探讨装备制造企业产品服务增强策略。提出装备制造业产品服务增强可从产品散件配送、安装,运行监测,现场维修及质量追踪环节进行,同时给出以上各环节服务增强的具体策略及物联网实现路径。
Under the circumstances that researches related to manufacturer service - enhanced focus on defining concept, analyzing mechanism, summarizing characteristics and describing mode and little attention paid to strategy and methods of manufacturer service - enhanced, this paper uses enterprise operation as research object and discusses the product service - enhanced strategy for equipment manufacturers based on internet of things. It gives advices on product service - enhanced strategy of processes of distribution, installation, operation inspection and quality tracing and discusses the concrete route based on the internet of things to those strategies at the same time.
出处
《科技管理研究》
CSSCI
北大核心
2012年第18期243-247,共5页
Science and Technology Management Research
关键词
装备制造
服务增强
物联网
策略
equipment manufacture
service - enhanced
the lntemet of things
strategy
