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护士的情商是服务艺术的精髓

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摘要 护士的情商决定服务的质量、艺术和水平,"差异服务"的精髓和情商的升华,最好的诠释是"六字服务","六字服务"是全体护士努力方向和终极目标。
作者 袁佳
出处 《中国医药指南》 2012年第23期675-676,共2页 Guide of China Medicine
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