摘要
基于ISO9000族标准"过程方法"基本思想,对过程和过程方法的各要素及其运用技巧进行了深入研究,从过程识别、过程间关系梳理、主要过程组建到过程方法在质量管理体系中的应用进行了介绍。试验过程应用示例表明,以过程方法为主导的原则来建立体系、编制体系文件,可以有效实施产品质量过程控制。
Based on ISO9000 family standards and process approach, it analyzes the various elements of the process and the process approach, presents how to found quality management system with process, process rela-tionship and primary process identification. The test process case shows that using process approach to set up quality management system can play effectively implementation of product quality process control.
关键词
质量管理
过程
过程方法
过程控制图
Quality Management
Process
Process Approach
Process Control Charts
