建立医疗保障体系 提升医疗服务质量

The Establishment of Medical Security System to Improve Medical Service Quality

医疗质量管理是一个复杂的系统性工程,医疗质量的稳定与提升受到诸多内外部环境的影响和制约,特别是在医疗规模不断扩充、平均住院日持续下降和患者期望值不断提升的背景下,如何打造一流的质量管理体系,充分保障医患双方权益,要求医院必须在质量管理上有更高的标准,在体系架构上有更精的设计,在制度落实上有更严的要求。

Medical quality management is a complex system project and the stability and improvement medical quality are influenced by many internal and external factors, particularly in the context where medical scale continues to expand, the average length of stay continues to decline and patient expectations constantly increase. To build a first-class quality management system, fully guarantee the rights and interests of the patients and doctors, hospitals must set higher standard in quality management, more refined design in care system and more stringent requirements in implementation of rules.