摘要
目的:探讨"人文关怀+心理护理"理念在临床护理工作的应用效果。方法:通过加强护士人文关怀及心理护理理念的培训,改变以疾病为中心、专科护理的理念,转变为人文关怀+心理护理的整体护理理念,将理念渗透到护理工作的各个细节中。结果:患者对护理人员的护理服务满意度明显提高,全面提升了医院的护理服务品质。结论":人文关怀+心理护理"整体理念在临床护理工作应用中,改善了护患关系,减少了护患纠纷,提高了医院护理服务品质。
Objective :To discuss application humanistic care and psychological care in clinical nursing.Method:By strengthening the nurses humanistic care and psychological nursing concept of training, changes to the disease as the center, professional nursing concept, into humanistic care and psychological nursing in holistic nursing concept, will penetrate into every detail of the nursing work.Result:Patients nurses care satisfaction was significantly improved, enhancing the overall quality of hospital care services.Conclusion:Humanistic care and psychological nursing improve the nurse-patient relationship, reduce nurse-patient disputes, improve nursing service quality.
出处
《中国医学创新》
CAS
2012年第26期41-42,共2页
Medical Innovation of China
关键词
人文关怀
心理护理
护理理念
服务品质
Humane care
Psychological care
Nursing philosophy
Quality of Service