摘要
目的:探讨护患纠纷出现的新变化,防患未然。方法:通过沟通观察分析,发现护患双方纠纷诱因、找出隐患。结果:采取有效措施,化解护患纠纷隐患。结论:该措施可作为缓解护患纠纷与护士心理压力的首选方法。
Objective: to explore the new changes in a dispute, what shall be avoided. Methods : through the communication observation, found the cause, find out the dispute with hidden trouble. Results : take effective measures to resolve the dispute with hidden trouble. Conclusion : the measures can be used as the ease with dispute and the nurse psychological pressure method.
出处
《成都医学院学报》
CAS
2012年第02Z期102-103,共2页
Journal of Chengdu Medical College
关键词
护患纠纷
沟通观察
诱园隐患
采取措施
融洽关系
化解隐患
Nurse - patient disputes In communication of incentive Measures to resolve the problems Hidden harmon