精益管理在提升病案管理工作效能中的应用

Application of Lean Management in the Improvment of the Task Performance of Medical Record Management

针对当前病案管理中常见的病历书写不规范、病历归档不及时以及病案信息化程度偏低等问题,应用精益管理,建立健全各项规章制度;加大运行病历监控力度;改进病案归档、借阅、复印工作流程;病案缩微数字化和病案管理信息化等,提升了病案管理水平,使医院的服务得到了高质量的延伸,群众满意度大幅提高。

Nowadays, there are many questions existing in the management of medical record such as lack of standardization in the writing, unable to file timely, the level of informatization is relatively low and so on. In order to improve the management standards of medical record, we should take below measures： establish rules and regulations by the application of lean management, strengthen the supervision of medical record, improve the work process of filing, borrowing and duplicating, microform digitization and management informatization of medical record, thus we can expect high quality service of the hospital and substantially improved satisfaction of the patients.