公共组织冲突管理效应研究

Research on conflict management effects for public organizations

伴随我国社会经济体制改革的不断深化,公共组织面临各种类型的冲突,探索公共组织冲突管理过程中的内在规律,从而最大限度地提高冲突管理的效率,减少冲突管理的盲目性成为研究的重点.本文在界定公共组织冲突效应和管理效应的基础上,提出了公共组织冲突管理效应计量模型和冲突管理成本效益模型,并通过调查问卷对公共组织公共管理效应分类、成本、冲突成本和效益控制原则、成本与效益的关系进行了实证分析.

With the continuous deepening of the social and economic reform in China, public organizations are facing all kinds of conflicts. For maximizing the efficiency of conflict management and reducing the blindness of conflict management, exploring the inherent law in the conflict management process of public organizations becomes the focus of the research. On the basis of defining the conflict effect and management effect of public organizations, the econometric model and the cost-effective model of conflict management effect for public organizations have been put forward. Through the questionnaire, an empirical analysis ciples of red costs and efficiency control, the relationship has been carried on the classification, the cost, the prinbetween costs and benefits.