公共危机中政府公信力的内部影响因素和提升策略

Internal Factors and Enhancement of Government′s Public Trust in Public Crisis

我国社会正处在深刻转型的特殊历史时期,方方面面的危机事件时有发生,人民的生命、财产受到了威胁,社会的进一步发展受到了制约。政府作为公共危机管理的主体,在危机管理过程中其公信力也会有所变化。公共危机中影响政府公信力的因素很多,本文主要从危机预控机制、信息公开机制、法制建设等方面探究政府公信力的影响因素,阐释政府公信力的现代理论基础。结合上述影响因素,从建立危机预控机制、建全相关法律法规和加强信息公开等方面入手,寻求提升政府公信力的相关对策。

Our society is in a special historical period of profound transformation;All aspects of the crises revealed such as people＇s lives and property is threatened and the further development is restricted.The public trust of government will be shaped in the process of public crisis management though government plays the main role of management in the proceeding.Too many factors influence the public trust of government. The present research explore the impact factor of pre-control mechanisms ;information disclosure mechanism and legal system building;and bureaucratic workforces and discuss the theory of modern government＇s public trust. Com- bination the factors discussed above;we argue that public trust of government can be enhanced in public crisis by establishing the mechanism of alert;sound basement of laws system;as well as improving the transparence of official information and the capacities of civil servants.