5Selected Legal Issues of E-Commerce, Edited by Toshiyuki Kono, Christoph G, Paulus and Harry Rajak, Kluwer Law International.
6Settling claims on the Internet: Dispute prevention and resolution in eCommerce, William K. Slate Ⅱ, Vital speeches of the Day, Sep. 1,2001.
7Disputes Mediation Goes Online in the Philippines, February 16,2005 Wednesday.
8Statement of the United States and the European Union on Building Consumer Confidence in E-commerce and the Role of Alternative Dispute Resolution, Washington, December 18,2000.
9E-Commerce, E-Dispute, and E-Dispute Resolution:In the Shadow of eBay Law,by Ethan Katsh, Janet Rifkin and Alan Gaitenby.
10Online Dispute Resolution As a Solution To Cross-Border e-disputes, Esther Van Den Heuvel.
