中国开放大学质量建设的外部环境研究——以英国开放大学外部质量评审和全国学生满意度调查为例

Research on the External Environment of China Open University's Quality Construction——Illustrate by external quality assessment of the British Open University and the National Student Satisfaction Survey

开放大学的质量保证仅仅强调内涵建设是远远不够的,在质量评价上如果没有好的外部环境,内涵建设也必将受到影响甚至失去方向。英国开放大学以其严格、完善的质量保证体系为世界各国的开放大学质量建设树立了典范。开放大学质量建设过程中,外部质量评审必不可少。因为第三方公正的评价,才会让公众了解开放大学质量状况,为政府提供问责的依据;也只有让学生满意,家长满意,雇主满意,才能在社会上提升开放大学公信力,才能使开放大学在日趋激烈的高等教育市场竞争中立于不败之地。

The Open University＇s quality assurance is not enough to merely emphasizes the connotation construction, quality evaluation without a good external environment which means construction will also be affected and even lost direction. British Open University for its strict and perfect quality assurance system for the quality of the construction of the world Open University set a good example. The external quality assessment is essential in the quality of the construction process of Open University. The third party＇s impartial evaluation will enable the public to understand the quality status of the Open University for the government to provide accountability ; On- ly let the student satisfaction, parents satisfied, the employer satisfied, can promote the Open University in social credibility, can we make the Open University in day by day fierce of higher education market competition invincible.