护患沟通在构建和谐护患关系中的临床作用

Value of doctor patient communication for construction of harmonious doctor-patient relationship

目的:探讨临床护患沟通合理性对于改善护患关系的临床作用。方法:本研究选择我科采取输液治疗的患者进行调查研究,调查其对临床输液中的护患沟通满意情况。对研究人群分为两组进行输液治疗前培训,调查实施护患沟通前、后输液治疗服务情况的满意率。结果:对护患沟通管理实施后进行评估,临床输液患者满意率、临床疗效等均取得良好的效果。实施前输液治疗患者满意率为60.45%,实施后满意率为94.02%,实施前后患者对输液治疗服务满意情况对比差异有统计学意义(x2=35.73,P<0.05)。结论:重视临床护患关系沟通可有效地提高护患之间的信任,加强护患沟通的合理性为临床护理服务。

Objective：To investigate the clinical value of doctor patient communication rationality for construction of harmonious doctor-patient realtionship.Methods：In this study,we selected patients treated in our hospital as the subjects for their satisfaction rate of doctor-patient relationship.The study population was trained before treatment.Then the satisfaction rate before and after the training was determined and compared.Results：After the training,the satisfactory rate for clinical treatment of patients and clinical efficacy achieved good results.Prior to the implementation of training,the satisfaction rate was 60.45% while it was 94.02% after the training.Conclusion：The paying close attention to clinical communication can effectively improve the doctor-patient relationship.Meanwhile,we should strengthen the doctor-patient communication rationality for clinical treatment service.