档案信息网络服务的影响因素、评价指标与服务对策研究

Study of Influence Factors and Evaluation Index of Archives Information Network Service and Service Countermeasure

档案信息网络服务是信息时代档案工作的发展方向和必然趋势,做好档案信息网络服务能够实现资源共享,满足公众的信息需求,提高档案信息的服务效率和服务质量,最大限度地发挥档案信息资源的价值。本文分析了影响档案信息网络服务的因素及服务质量的评价指标,提出了提升档案信息网络服务质量的对策。

Archives information network service in the information age is the developing direction and trend of archives work.Making this work better can realize resource sharing,meet the public information needs,improve the archives information service efficiency and quality,maximize the value of archives information resources.This paper analyses the effect factors of archives information network service and evaluation index of service quality,puts forward the countermeasures of enhancing the archival information network service quality