摘要
阐述了信息化发展趋势的特征,分析了IT运维管理面临的挑战,总结了信息系统运行监控的"三个层次",研究并提出了信息系统运行监控的"五维模型"总体参考框架,并通过实例验证了其合理可行性。
The paper explained the development trend of information technology characteristics, the analysis of IT management challenges, sumed up "three levels" of application monitoring, researched and put forward "five-dimensional model" of application monitoring, and verified the feasibility by examples.
出处
《电信科学》
北大核心
2012年第11期131-135,共5页
Telecommunications Science
关键词
用户体验
端到端
应用服务
业务可用性
user experience, end to end, application service, business availability