摘要
总结精细化管理在健康体检工作中的应用,进一步规范服务流程,提高体检质量。本中心坚持"以客户为尊,以质量为重"的服务理念,注重精细化管理,关注健康体检的各个环节,优化体检流程,不断提高服务质量,满足人们日益增长的健康服务需求。
This paper summarizes the application of fine management in health examination for standardized service process and improved quality of health examination. Our centre adheres to the ＂customer first, quality foremost＂ service philosophy and implemented fine management, paying attention to each processes of health examination for optimized process and continuously improved service quality that meet the people＇s growing demand for health services.
出处
《医院管理论坛》
2012年第12期61-63,共3页
Hospital Management Forum
关键词
管理
精细化
健康体检
流程
management
fine
health examination
process
