期刊文献+

基于医疗服务质量四要素理论的医院内涵建设刍议 被引量:5

原文传递
导出
摘要 在国家正式出台《医药卫生体制改革方案》(以下简称《方案》)新政策的背景下,医院发展的关键是要靠练好自身的“内功”,加强内涵建设。医院内涵建设是指:在医院建设中,不再注重规模和数量的外延式发展,而注重质量、管理和水平提高内涵式发展。医院要进行内涵建设,就要紧密联系当前新医改方案的客观形势,主动适应市场经济的要求,以构建和谐医患关系为目标,以加强职业道德教育为依托,以提高医疗质量为载体,以科技兴院为战略,
出处 《中华健康管理学杂志》 CAS 2012年第6期427-428,共2页 Chinese Journal of Health Management
基金 国家自然科学基金(70973078) 上海市卫生局政策研究课题(2011HP017)
  • 相关文献

参考文献4

  • 1Ware JE Jr, Snyder MK, Wright WR, et al. Defining and measuring patient satisfaction with medical care. Eval Program Plann, 1983, 6: 247-263.
  • 2Zineldin M. The quality of health care and patient satisfaction : an exploratory investigation of the 5Qs model at some Egyptian and Jordanian medical clinics. Int J Health Care Qual Assur Inc Leadersh Health Serv,2006, 19: 60-92.
  • 3赖伟.加强医院内涵建设 推进医院品牌战略[J].医院院长论坛-首都医科大学学报(社会科学版),2010(2):50-52. 被引量:9
  • 4高金声.核心价值理念——医院文化提升的支点[J].医院院长论坛-首都医科大学学报(社会科学版),2009,6(2):13-16. 被引量:7

二级参考文献4

共引文献14

同被引文献37

  • 1潘爱兰.护理不安全因素分析与防范对策[J].家庭护士,2003,2(4):271-272.
  • 2Tang L. The Chinese community patient's life satisfaction, assessment of community medical service, and trust in community health delivery system[ J ]. Health Qual Life Outcomes, 2013, 11(1): 18-29.
  • 3Tang L. The influences of patient's satisfaction with medical service delivery, assessment of medical service, and trust in health delivery system on patient's life satisfaction in China [ J ]. Health Qual Life Outcomes, 2012, 10: 111.
  • 4Dugan E, Trachtenberg F, Hall MA. Development of abbreviated measures to assess patient trust in a physician, a health insurer, and the medical profession[ J ]. BMC Health Serv Res, 2005, 5 : 64.
  • 5McDougall G, Levesque T. A revised view of service quality dimensions : an empirical investigation [ J ]. Serv Marketing Q, 1994( 1 ): 189-210.
  • 6Kao AC, Green DC, Zaslavsky AM, et al. The relationship between method of physician payment and patient trust[ J ]. JAMA, 1998, 280( 19): 1705-1714.
  • 7Shen Q, Tang L. Patient preferences, concerns, and satisfaction with providers before the Chinese Urban Health System Reform: a social groups analysis[ R ]. Florida: Soc Sci Electronic Publishing, 2010: 1-38.
  • 8Powdthavee N. Happiness and well-being[ EB/OL ].( 2009-03-15 ) [ 2013-12-01 ]. http: //www.beyondcurrenthorizons.org.uk/wp- content/uploads/ch4_powdthaveenick_happinesswellbeing2009011 6.pdf.
  • 9Knies G. Income comparisons among neighbours and satisfaction in east and west Germany [ J ]. Soc Indic Res, 2012, 106 ( 3 ): 471-489.
  • 10Vitterso J, Nilsen F. The conceptual and relational structure of subjective well-being, neuroticism, and extraversion: once again, neuroticism is the important predictor of happiness [J]. Soc Indic Res, 2002, 57( 1 ): 89-118.

引证文献5

二级引证文献19

相关作者

内容加载中请稍等...

相关机构

内容加载中请稍等...

相关主题

内容加载中请稍等...

浏览历史

内容加载中请稍等...
;
使用帮助 返回顶部