摘要
集团客户是实现企业利润和可持续发展最为重要的保障之一,三网融合下市场竞争日趋激烈,如何为集团客户提供优质服务已成为广电网络公司亟需解决的问题,探析广电网络公司集团客户服务体系的建设,以及维系集团客户的方法和技巧。
The group customer is the enterprise profit and the sustainable development important guarantee of. With the accelerated pace of the triple play, industry market competition is intense with each passing day. Cable TV network industry must consider the group customer the important competitive market, how to provide services to group customers, has become urgent to solve the problem of Cable TV Network Company.
出处
《中国有线电视》
2012年第12期1357-1361,共5页
China Digital Cable TV
关键词
集团客户
广电网络
服务体系
group customer
cable TV network
service system
