某三级医院工作效率评价

Evaluation of work efficiency in a level-three hospital

目的科学评价医院运行效率,为医院优化决策提供信息支持。方法应用综合评价指数评价某三级医院2000～2011年工作效率。结果该院2001～2007年效率指数在三甲医院中是较高的;2008～2011年达到200%以上,工作效率指数偏高,属超负荷运转。结论该院床位设置仍不能满足充足的病源需求。必须加强规模建设,并注意控制、降低安全隐患,防止医疗质量因工作数量、诊疗时间等因素的制约而呈滑坡趋势。还应继续全方位强化核心竞争力,即雄厚的医疗服务实力、高效的医院经营管理、实惠的患者服务体系、独有的教学科研体系和强大的市场驱动能力。

Objective To scientifically evaluate the running efficiency of a hospital in order to provide information support for the optimization of decision making.Methods Comprehensive evaluation index was used to evaluate the work efficiency of a level-three hospital from 2000 to 2011.Results From 2001 to 2007,the efficiency index of this hospital was quite high among the level-three hospitals,which reached more than 200% from 2008 to 2011.The index was too high,and the hospital was overloaded.Conclusion The number of beds still cannot satisfy the demands.Hospital construction should be strengthened,and the hidden safety dangers should be reduced.Decrease of medical quality restricted by work load and treatment time should be prevented.Furthermore,reinforcement should be made in all-round competitive strength which includes strong medical service capacity,high-efficient hospital management,cost-effective patient service system,distinctive teaching and research system,and powerful market driving ability.