7Brennan TA,Sox CM,Burstin HR. Relation between negligent adverse event and the outcomes of medical - mal - practice litigation [ J ]. N Engl J Med, 1996,335 (26) : 1963 - 1967.
8Institute of medicine. To error is human : building a safer health sys - temEB/OL. [2009 - 11 - 16 1. http://www, napedu/cata - log/9728.
9Wilson EM, Runciman WB, Gibberd RW, et al. The quality in Austral- ian health care study [ J ]. Medl J Austri, 1995,163 (9) :458 -471.
10Department of Health. Building a safer NHS for patients : Implemen- ting an organisation with a memory[ EB/OL]. [ 2010 -03 -03 ]. ht- tp://www, dh. gov. uk/en/publication. Sandstatististics/publica- tions/publicatiorts policy And Guidance/DH_4065083.
