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有关旅游体验设计的一些近期研究 被引量:3

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摘要 为进一步提高本刊的学术水平和国际影响力,本栏目2013年起进行了全新改版,特邀请相关领域的专家学者担任本栏目的特邀责任编辑,由这些特邀责任编辑约请各自领域国内外有一定影响力的专家学者参与讨论。
出处 《旅游学刊》 CSSCI 2013年第1期9-13,共5页 Tourism Tribune
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  • 1Pine B, Gilmore J. Welcome to the experience economy [ J]. Harvard Business Review, 1998, 76 (4) , 97 - 105.
  • 2Pine B, Gilmore J. The Experience Economy: Work is Theatre & Every Business a Stage [ M ]. Boston: Harvard Business School Press, 1999.
  • 3Baker J, Grewal D, Parasuraman A. The influence of store environment on quality inferences and store image [ J]. Journal of the Academy of Marketing Science, 1999, 22(4) , 328 -339.
  • 4Sundbo J, Hagedorn-Rasmussen P. The backstaging of experience production [ A ]. //: Sundbo J, Darmer P. Creating Experiences in the Experience Economy [ M ]. Chehenham : Edward Elgar Publishing, 2008. 83 - 110.
  • 5Ek R, Larsen J, Hornskov S, et al. A dynamic framework of tourist experiences: Space-time and performances in the experience economy[ J]. Scandinavian Journal of Hospitality and Tourism, 2008, 8 (2), 122 - 140.
  • 6Gao L, Scott N, Ding P. Design of memorable cultural heritage attraction experiences for tourists [ A ]. //: Nguyen V C. Proceedings of the International Scientific Conference: Culture in the Integrated World [ C ]. Hanoi: Hanoi University of Culture, 2010. 330 -348.
  • 7Gao L, Scott N, Ding P. Co-creating customer value of an experience for tourists [ A ]. //: Lade C, Melsen L. CAUTHE 2012 : The new golden age of tourism and hospitality ( Book 1 ) ; Proceedings of the 22^rd Annual Conference[ C ]. Melbourne: La Trobe University, 2012. 204 - 215.
  • 8Carbone L. Total customer experience drives value [ J 1. Management Review, 1998, 87(7): 62.
  • 9Oswald A, Ram K, Michael B. Lasting customer loyalty: A total customer experience approach [ J]. Journal of Consumer Marketing, 2006, 23 (7) : 397 - 405.
  • 10Pine B, Gilmore J. The Experience Economy: Work is Theatre & Every Business a Stage [ M]. Boston: Harvard Business School Press, 1999.

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