基于DEMATEL方法的影响现代服务业发展的生态因素分析

Analyzing the General Ecological Factors of Modern Service Industry's Development Based on DEMATEL

文章在回顾近年来企业生态和现代服务业发展研究的基础上,界定了现代服务业生态的内涵;从现代服务业的生态环境和三个主要参与现代服务业活动的主体出发,系统地分析了影响现代服务业发展的生态因素及各生态因素之间的关系;借助DEMATEL方法揭示了各生态因素之间的综合影响程度及其影响现代服务业发展的原因度和中心度,明晰了国家对现代服务业的资金投入、服务企业内部组织层级的复杂程度、服务企业激励员工的机制、完善的信用保障制度等是发展现代服务业的关键因素;指明了政策法规环境是发展现代服务业的基础,服务企业是发展现代服务业的核心,为促进国内现代服务业的持续健康发展提供了科学的依据。

Based on the researches of enterprise ecology and the development of modern service industry, we define the modern service industry ecology and its essence. In terms of the modern service industrial ecological environment and the main participants of the modern service industry, we systematically analyze the ecological factors that have effect on the development of the modern service industry and the relationships among them, and quantitatively measured the comprehensive degree, causal degree and central degree by the decision making trial and evaluation laboratory method. It shows that the capital investment on modern service industry by the state, the complexity level of the service enterprise, the credit guarantee system and the incentive mechanism of service enterprise are the key factors. It also proves that the policy environment plays the navigation and escort function and the service enterprises is the core of the development of modern service industry. The results are useful for promoting the domestic modern service industry and healthy development.