期刊文献+

小白板在护理管理中的应用效果

Effect of the Application of Small Whiteboards in Nursing Management
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摘要 为了使护理服务更贴心和到位,我科在每一病房使用小白板来加强细节管理,使用以来起到了以下作用:护士责任心进一步加强了,护士服务前移;病人的遵医遵护行为明显提高;对我院住院病人外出检查流程的改进起到了推动作用;促进了护患沟通,密切了护患关系;护士的职业价值感明显提升了。 To provide more considerate nursing service, small whiteboards are applied in every ward in our department to strengthen the detail management. It had positive effect in the following aspects: enhanced nurses" sense of responsibility; better cooperation from patients; improved process for patients of our department going for examines in other departments of the hospital; better communication between nurses and patients; closer nurse-patient relationship and an increase in the sense of value of nurses.
机构地区 绍兴市人民医院
出处 《医院管理论坛》 2013年第1期35-36,共2页 Hospital Management Forum
关键词 护理 细节管理 小白板 nursing detail management small whiteboard
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