基于平衡计分卡的质量竞争力评价指标体系构建

An Evaluation Index System of Quality Competitiveness Based on Balanced Scorecard

质量是企业在激烈的市场竞争中获得竞争力的关键所在,如何全面的评价企业的质量竞争力成为提升企业竞争力必须解决的问题之一。本文在总结质量竞争力的构成要素和评价指标相关研究的基础上,提出了基于平衡计分卡的质量竞争力评价指标体系,并运用因子分析法对评价指标进行优化。

Quality is the key to gain competitiveness in fierce competitive market, how to evaluate quality competitiveness objectively and comprehensively of enterprise is one of the problems that must be solved in promoting enterprise competitiveness. The paper summarizes the study of some scholars in components of quality competitiveness and quality competitiveness evaluation index system. Constructs quality competitiveness evaluation system based on balanced scorecard and optimizes it by using the factor analysis method.