电话叫车业务中的乘客信用缺失及其对策

Customer’s Credit Loss in Phone-booking Taxi and Corresponding Countermeasures

对电话叫车业务中的信用缺失问题进行了界定，简要分析了造成乘客信用缺失的原因，并提出了相应的解决对策。

The problem of credit loss in phone-booking taxi business is defined. The cause of customers＇ credit loss is analyzed, and the corresponding countermeasures are put forward.